

Our second-floor Member Services Center is easily accessible through the entrance at the southeast corner of the building, facing the Vietnam Veterans Memorial Plaza. You will need a valid government-issued photo ID that includes a signature to enter the building. to 5:00 p.m., Monday through Friday, except on official New York City holidays.

By Fax/E-Fax: Use (212) 918-9253 if you need to submit documents to TRS.To protect the security of your information, TRS cannot provide case-specific information via email. By Email: Send a general inquiry or form request to we will do our best to reply within three to five business days.By Video Conference: Schedule a one-on-one virtual meeting with a Member Services Representative.Google for Education, Microsoft Office, Zoom Activate Your Account.

With your DOE student account, you can access an array of DOE technology platforms, including: TeachHub, iLearnNYC. Due to extremely high call volume, we recommend using a different method if possible. All students attending M.S.936 must utilize their Student DOE Account to access the following platforms: TeachHub, Google Classroom and Student Emails. At TRS: Meet with a Member Services Representative and/or drop off paperwork during business hours. (Appointments are not required.).If you need assistance from TRS, we're ready to help! Here’s how you can currently reach us:
